South San Francisco - Communications Dispatcher (Lateral)
South San Francisco, CA, USA
Description
Requirements
QUALIFICATIONS: Any combination equivalent to experience and training that would provide the required knowledge, skills and abilities. A typical way to obtain the knowledge, skills, and abilities would be:
Experience: 18 months current experience as a Police or Police/Fire Dispatcher in a POST certified agency that is at least comparable in calls for service to the City South San Francisco.
Training: High school graduate or equivalent. Additional education in law enforcement; or communications experience in the military or public safety is desirable.
Licenses or Certificates:
SELECTION PROCESS:
The Examination Process will consist of the following independent parts:
1. Examination process will first consist of a review of application materials including a copy of the California Basic POST Dispatcher certificate from the academy.
2. The most suitable and qualified candidates will receive via e-mail a Personal History Statement (PHS) to complete and return.
3. Based on review of the PHS, candidate may be scheduled for an oral interview examination.
4. Upon successful completion of the oral interview examination, an eligible list will be established which will be used for the appointment to the position.
Possession of minimum qualifications does not guarantee advancement in the selection process and placement on the eligible employment list.
Candidates requesting veteran’s preference must provide a copy of U.S. Government Form DD 214 "Certificate of Release or Discharge from Active Duty" as an attachment to their CalOpps application.
Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.
Before a conditional employment offer is made, a thorough background check will be conducted, including a polygraph and fingerprint check. If successful, candidates are then required to successfully pass a drug/alcohol screen and an audiogram test, and must be able to furnish proof of legal right to work in the United States. Candidates may be disqualified at any point in this process. The process will end with the Chief of Police or his designee’s interview. The City’s standards must be met before the final appointment is made.
Experience: 18 months current experience as a Police or Police/Fire Dispatcher in a POST certified agency that is at least comparable in calls for service to the City South San Francisco.
Training: High school graduate or equivalent. Additional education in law enforcement; or communications experience in the military or public safety is desirable.
Licenses or Certificates:
- Possession of a POST Dispatcher Certificate or the equivalent to out-of-state applicants.
- Possession of, or ability to obtain, an appropriate California Driver’s license, which must be maintained as a condition of employment.
SELECTION PROCESS:
The Examination Process will consist of the following independent parts:
1. Examination process will first consist of a review of application materials including a copy of the California Basic POST Dispatcher certificate from the academy.
2. The most suitable and qualified candidates will receive via e-mail a Personal History Statement (PHS) to complete and return.
3. Based on review of the PHS, candidate may be scheduled for an oral interview examination.
4. Upon successful completion of the oral interview examination, an eligible list will be established which will be used for the appointment to the position.
Possession of minimum qualifications does not guarantee advancement in the selection process and placement on the eligible employment list.
Candidates requesting veteran’s preference must provide a copy of U.S. Government Form DD 214 "Certificate of Release or Discharge from Active Duty" as an attachment to their CalOpps application.
Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.
Before a conditional employment offer is made, a thorough background check will be conducted, including a polygraph and fingerprint check. If successful, candidates are then required to successfully pass a drug/alcohol screen and an audiogram test, and must be able to furnish proof of legal right to work in the United States. Candidates may be disqualified at any point in this process. The process will end with the Chief of Police or his designee’s interview. The City’s standards must be met before the final appointment is made.
Bonuses
Benefits
Salary: $35.78 - $43.49 per hour.
Retirement: CalPERS retirement formula is 2% at age 60 for Classic members or; 2% at age 62 for “new members” as defined by Government Code §7522.04(e). Social Security and Medicare participation and option to participate in 457 deferred compensation plans. City contributes equivalent of 1.5% of base pay towards a medical after-retirement account.
Health Insurance: City offers a choice of medical HMO (two providers) or PPO plan, and offers vision and dental coverage. City pays 100% of vision and dental premiums for employee and eligible dependents. Employees shall contribute 10% of the HMO premium cost based on category of coverage (single, two, family). For PPO, employee pays cost difference between PPO and HMO plans. City provides 100% City-paid short- and long-term disability insurances. The City offers a discretionary benefit account for employees who demonstrate health coverage elsewhere.
Vacation: Fifteen to thirty working days annual vacation, depending on length of service.
Holidays: Thirteen paid holidays, per year, including one floating holiday.
Education Incentives: Upon completion of 2-full years of employment, a premium of 2.5% for Associate Degree or 60 units in work-related courses and 5% for Bachelor’s Degree.
Programs: 457 Deferred Compensation, Unreimbursed Medical and Dependent Care Expenses, Employee Assistance Program, Long Term Care, Credit Union, Recreation Classes, and Reduced-fee Child-care Programs are available.
This classification is in an employee bargaining unit.
Retirement: CalPERS retirement formula is 2% at age 60 for Classic members or; 2% at age 62 for “new members” as defined by Government Code §7522.04(e). Social Security and Medicare participation and option to participate in 457 deferred compensation plans. City contributes equivalent of 1.5% of base pay towards a medical after-retirement account.
Health Insurance: City offers a choice of medical HMO (two providers) or PPO plan, and offers vision and dental coverage. City pays 100% of vision and dental premiums for employee and eligible dependents. Employees shall contribute 10% of the HMO premium cost based on category of coverage (single, two, family). For PPO, employee pays cost difference between PPO and HMO plans. City provides 100% City-paid short- and long-term disability insurances. The City offers a discretionary benefit account for employees who demonstrate health coverage elsewhere.
Vacation: Fifteen to thirty working days annual vacation, depending on length of service.
Holidays: Thirteen paid holidays, per year, including one floating holiday.
Education Incentives: Upon completion of 2-full years of employment, a premium of 2.5% for Associate Degree or 60 units in work-related courses and 5% for Bachelor’s Degree.
Programs: 457 Deferred Compensation, Unreimbursed Medical and Dependent Care Expenses, Employee Assistance Program, Long Term Care, Credit Union, Recreation Classes, and Reduced-fee Child-care Programs are available.
This classification is in an employee bargaining unit.
Responsibilities
Under general supervision, the Dispatcher receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs An ideal candidate has the ability to independently identifies and acts on issues that affect the communications center; demonstrates good decision-making skills under pressure; works well with a minimum of direct supervision; interprets and executes the organization's philosophy, policies, and procedures; and, is a team-player with a positive and enthusiastic work ethic.