Training / Events

Have you ever thought about becoming a 9-1-1 Dispatcher? If so, this is your first step towards a new career. Agencies all over San Mateo County are recruiting and require the completion of this test. Click on the link below to find more information and upcoming test dates.

The CritiCall Test may be required by some agencies. Examinees may want to use the exam as a valuable hands-on tool to evaluate their abilities and overall interest in a career as a public safety dispatcher. Click on the link below to view upcoming dates.

Basic Dispatch Academy March 25, 2019 through April 12, 2019

CCUG is a professional organization for CLETS users. We are committed to providing quality training related to CLETS systems, resources for members, and creating opportunities for CLETS users, staff (including DOJ, DMV) and vendors to exchange information. Click below for our seminar information and registration.

APCO 2019, APCO International’s Annual Conference & Expo, is the premier event for public safety communications officials, from frontline telecommunicators to comm center managers to public safety communications equipment and services vendors. Starting August 11, APCO 2019 offers four days of educational sessions, committee meetings and special events, paired with two full days of exhibits. Click on the link below to read the details.

Our Mission The purpose of CALNENA is to foster a reliable and continuously improved emergency telephone number network through research, planning, training and education; represent its members before communications regulatory agencies and policy making bodies; and strive toward citizens having immediate access to emergency public safety services so that safety of human life, protection of property and civic welfare are benefited to the utmost degree. Click on the link below to get further information and register for our conference.

Located on the beautiful shores of Lake Tahoe, RIMSCON 2018 will be packed with basic and advanced training courses, the famous "Wish List", multiple social and networking events, version previews and other exciting opportunities.

2018 California CLETS Users Group Training and Technology Seminar Please click on the link below to register.

Advanced Dispatcher Update: Dispatch Response to Active shooters & Violent Intruders Tuition: $109.00 This Course is designed for experienced Public Safety Dispatchers and Dispatch Supervisors. It partially fulfills the CA POST Commission Regulations 1005 and Procedure D-2 requirement that all Public Safety Dispatchers and Supervisors receive 24-hours of Continuing Professional Training every two years.

Please join us in honoring all the 9-1-1 dispatchers within the County of San Mateo.