This 80-hour P.O.S.T. certified Dispatcher Supervisory Course developed specifically for Public Safety Dispatch Supervisors. The course includes: values and ethics, role identification, leadership styles, assertive leadership, legal/liability issues, employee performance appraisals, employee counseling, discipline, employee relations, administrative support, communications, stress, and the transition into a supervisory role. This curriculum is presented in a facilitated discussion format, which requires the active participation of all students.
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